Privacy Policy Accai Software

1. What Data Do We Collect?

We may collect different types of personal data from you, depending on how you use our Website:

• Contact details: When you contact us through forms on the Website (for example the contact form, quote request or newsletter subscription), we may collect your name, email address, phone number and company name.
• Communication data: Information you provide when you communicate with us via email, phone or other communication channels.
• Technical Data: Information that is automatically collected when you visit the Website, such as your IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this Website.
• Usage data: Information about how you use our Website, including the pages you visit, the time you spend on these pages, click behavior, and the referring website.

2. How Do We Collect Your Data?

We collect data in the following ways:

• Direct interactions: You provide us with your data directly when you fill in forms on our Website, contact us, or sign up for our services.
• Automated technologies: When you visit our Website, we may automatically collect technical data about your equipment, browser actions and patterns. We collect this data through cookies and similar technologies.

3. What Do We Use Your Data For?

We process your personal data for the following purposes:

• To respond to your requests and questions via the contact form
• To provide you with information about our products and services
• To improve our Website and optimize the user experience
• To comply with legal obligations
• To ensure the security of our Website

4. Legal Basis for Processing

We process your personal data on the basis of the following legal grounds:

• Consent: When you voluntarily provide your data (for example via a contact form)
• Legitimate interest: For improving our services and Website
• Legal obligation: When we are required by law to retain data

5. How Long Do We Retain Your Data?

We do not retain your personal data for longer than is necessary for the purposes for which they are processed. The retention periods are:

• Contact form data: maximum 2 years after the last contact
• Technical data and cookies: according to our Cookie Policy (see separate document)
• Other data: according to applicable legal retention periods

6. Sharing of Data

We do not share your personal data with third parties, except:

• When this is necessary for providing our services (e.g. hosting providers)
• When we are legally required to do so
• With your explicit consent

We never sell your personal data to third parties.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration. Although we do our best to protect your data, no method of data transmission over the internet or electronic storage can be guaranteed to be 100% secure.

8. Your Rights

Under the General Data Protection Regulation (GDPR) you have the following rights:

• Right of access: You can request a copy of your personal data
• Right to rectification: You can have incorrect data corrected
• Right to erasure: You can request the deletion of your data
• Right to restriction: You can request restriction of processing
• Right to data portability: You can request to receive your data in a structured, commonly used and machine-readable format
• Right to object: You can object to the processing of your data
• Right to withdraw consent: If processing is based on consent

To exercise your rights, you can contact us at hallo@accai.be.

9. Cookies

Our Website uses cookies. For more information about which cookies we use and why, please refer to our separate Cookie Policy.

10. Changes to this Privacy Policy

We reserve the right to amend this privacy policy at any time. Any changes will be published on this page. We recommend that you check this privacy policy regularly.

11. Contact

Do you have questions about this privacy policy or about the processing of your personal data? Please contact us: